Our website, with its new look rolling out in early 2011, is host to
over 200,000 unique visitors a month (and increasing). Each of whom are looking to purchase exclusive, beauty products.
: Bath & Unwind
Decleor offers you the unique art of beauty by selecting the finest quality
plant-based ingredients available.
Arran Aromatics was founded by the Russel family 20 years ago and now remains
the only major independent British toiletries manufacturer.
Brand Authorised Retailer
Customer Service
About Us
Why We Are Different
What Our Customer Say
Bath & Unwind is an Authorised Retailer
We are an authorised and official retailer for all of the 90+ brands that we sell.
We buy directly and only discount products in line with supplier promotions.
Customers can be confident they are buying bonafide products at the recommended retail price.
Customer Service is a Top Priority
Our in-house customer service team attend regular training sessions organised by brand professionals, giving them the expertise to recommend products that are right for you. We want to keep customers coming back to us because of our great range and service.
We also have a popular and generous rewards scheme which has grown in popularity over recent years and rewards customers returning to us.
Our customer service team led by Melissa and Tilly are always efficient and friendly, and available to help customers with all kinds of queries, from lost parcels to technical advice on professional brands.
The girls receive thorough training from all of the brands available on the site and love nothing more than to chat about a customers’ beauty needs!
About Bath & Unwind
From modest beginnings we have grown to become a national leader in the beauty e-retailer market with head offices in a buzzing & vibrant area of Bristol.
We have a massive active customer database of people who love buying exclusive beauty products. At Bath & Unwind we specialise in stylish, therapeutic bath & beauty products for women and men that are all selected to make you feel good and look great. Our philosophy is that only when you feel good can you be the best you can be. At Bath & Unwind, we aim to help you feel good everyday by bringing you the best very products we can.
Why Are We Different? We...
...have been running for 6 years and have experienced substantial growth year on year. We are proud to have welcomed some of the biggest beauty brands
who wanted work with us because we offer our customers an extremely special and premium shopping experience.
...are an authorised and official retailer for all of the 90+ brands that we sell. We buy directly and only discount products in line with supplier promotions. Customers can be confident they are buying bonafide products at the recommended retail price.
...truly love Beauty. We are dedicated to sourcing new brands from across the globe. We stand by our values and only stock products that prove to be of the
highest quality rated by our Buying Team and our customers.
...provide free delivery within the UK for all orders over £35. This is the lowest threshold in Online Beauty. We also strive to present customers an option of a great value promotion or set of samples with every order.
...thank our loyal customers with a generous rewards scheme to be used at any time against the cost of their orders.
“A brilliant website with a fantastic range of quality products many of which are difficult to buy locally”
Vivienne, Hailsham
“So impressed with your excellent customer service and attention to detail...”
Dee, Woking
What Our Customers Say
Thank you for a fast, efficient service as promised, PLUS points towards my next purchase as well!! Will definitely be recommending you to anyone who will listen.
– Emmanuel, London
Your service is exemplary. You pay your money and you get your goods very quickly. I always say I work hard for my money and I can spend it where I like and I will definitely be spending again on your website. Credit where credit is due (and I am hard to please). Keep up the good work. – Gillian, Sunderland
I have recommended your company to at least 10 people, probably more, so hopefully they will be purchasing products from you in due course. – Anita, Cardiff